📞 Get in Touch

Contact Us

We're here to help! Reach out to our expert team for support, sales inquiries, or partnership opportunities.

Email Support

24/7 email assistance

support@syncwaba.com

Live Chat

Instant support chat

Phone Support

Pro & Enterprise plans

Available in dashboard

Help Center

Self-service resources

Browse Articles

Send us a message

Response Time Commitment

We respond to all inquiries within 4 business hours. For urgent technical issues, existing customers can use priority support channels in their dashboard.

🕒 Business Hours

Monday - Friday:9:00 AM - 6:00 PM (IST)
Saturday:10:00 AM - 4:00 PM (IST)
Sunday:Closed
Emergency Support: 24/7 for Enterprise customers

🏢 Office Locations

Headquarters (India)

InfoTechBrains CloudTech Private Limited

Technology Business Center

Innovation District

Mumbai, Maharashtra, India

Development Center

WhatsApp Innovation Lab

Tech Park Campus

Bangalore, Karnataka, India

Note: We operate as a cloud-first company with distributed teams. All customer meetings can be arranged virtually or at customer locations worldwide.

📧 Department Contacts

Sales Team

New business inquiries

sales@syncwaba.com
Technical Support

Platform assistance

support@syncwaba.com
Billing & Accounts

Payment & subscription

billing@syncwaba.com
Partnerships

Integration & alliances

partners@syncwaba.com
Media & Press

Press inquiries

press@syncwaba.com
System Status & Emergencies

For platform outages or critical technical issues affecting your business operations:

Status Page: status.syncwaba.com

Emergency Email: emergency@syncwaba.com

Emergency contacts are monitored 24/7. Please use only for genuine service disruptions.

Need immediate assistance? Check our comprehensive resources:

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